Please note: due to COVID-19, IRCC is currently not able to process applications normally or provide accurate processing times.
They are prioritizing applications from:
If you have an application in progress, please:
Learn more here about how the coronavirus disease (COVID-19) is affecting immigration, refugees, citizenship and passport services. You can also read program delivery instructions which inform IRCC and Canada Border Services Agency staff on the procedures that are affected by the disruption of services associated with impacts of COVID-19 for new and existing claims.
Resources for applications/files with IRCC from during normal circumstances can be found below.
Individuals looking for information from Immigration, Refugees, and Citizenship Canada (IRCC) can speak to a representative directly at 1-888-242-2100 or they can check their account using the www.cic.gc.ca website.
If your application is still within the processing time, please wait for the application to process before contacting our office. You can check current processing times here.
If it’s been longer than the regular processing time, our office – with signed consent from constituents – can obtain periodic status updates from the IRCC for applications that they have either sponsored or applied for. The categories are as follows:
In the case of an emergency, we are also able to alert the IRCC when important supporting documents were not provided by either a sponsor or applicant in the original application package. If these documents do not need to be original signed documents, we can electronically send them for processing. If the processing office requires original documents, we can send notice that they are on their way with an electronic copy of shipping details.
Unfortunately, not all applications sent to the IRCC are approved. In the case that a sponsor or applicant believes their application has been incorrectly judged, MP Julie is able to advocate on your behalf to the minister when compelling evidence is provided.
Check your current application status online here.
Check application processing times here.
Download consent form here. (Please download and open the form in Adobe before entering data; changes made in your web browser may not save).
No, our office can not help fill out or process applications. If you are looking for assistance completing your immigration application, please reach out to the community resources listed below:
1645 Dufferin St
1710 Dufferin Street
If you have to travel urgently within the next three months due to the following situations, you can request to have their PR card renewal urgently processed:
You will need to provide proof of urgency and proof of travel with the application, and will need to write “URGENT” in big, visible letters on the front of the application envelope. It is not guaranteed that the application will be processed urgently.
If your urgency does not fall under any of these categories, you have two options:
Our office is limited in what we can do when an application has been returned or refused. We can find out more information and help you understand why exactly your application was refused.
In most cases, depending on the government agency in question, there is an appeal process that is available to the constituent
Please check the normal processing on IRCC’s website:
If your application is still within the processing time, you will need to wait for the application to process. If it’s been longer than the regular processing time, we are happy to check on the status.
Every application is different. Some applications take longer than others and if it has passed the processing time we are happy to check on it.