Julie Dzerowicz
Julie Dzerowicz
Member of Parliament for Davenport
Citizenship & Immigration

Please note: due to COVID-19, IRCC is currently not able to process applications normally or provide accurate processing times.

They are prioritizing applications from:

If you have an application in progress, please:

Learn more here about how the coronavirus disease (COVID-19) is affecting immigration, refugees, citizenship and passport services. You can also read program delivery instructions which inform IRCC and Canada Border Services Agency staff on the procedures that are affected by the disruption of services associated with impacts of COVID-19 for new and existing claims.

Resources for applications/files with IRCC from during normal circumstances can be found below.

Resources for applications/files with IRCC

Individuals looking for information from Immigration, Refugees, and Citizenship Canada (IRCC) can speak to a representative directly at 1-888-242-2100 or they can check their account using the www.cic.gc.ca website.

If your application is still within the processing time, please wait for the application to process before contacting our office. You can check current processing times here.

If it’s been longer than the regular processing time, our office – with signed consent from constituents – can obtain periodic status updates from the IRCC for applications that they have either sponsored or applied for. The categories are as follows:

In the case of an emergency, we are also able to alert the IRCC when important supporting documents were not provided by either a sponsor or applicant in the original application package. If these documents do not need to be original signed documents, we can electronically send them for processing. If the processing office requires original documents, we can send notice that they are on their way with an electronic copy of shipping details.

Unfortunately, not all applications sent to the IRCC are approved. In the case that a sponsor or applicant believes their application has been incorrectly judged, MP Julie is able to advocate on your behalf to the minister when compelling evidence is provided.

Important links:

Check your current application status online here.

Check application processing times here.

Download consent form here. (Please download and open the form in Adobe before entering data; changes made in your web browser may not save).

Frequently Asked Questions

Can you help me fill out my application?

No, our office can not help fill out or process applications. If you are looking for assistance completing your immigration application, please reach out to the community resources listed below:

Abrigo Centre

1645 Dufferin St



1710 Dufferin Street


My PR card has expired, and I need to urgently travel. What do I do?

If you have to travel urgently within the next three months due to the following situations, you can request to have their PR card renewal urgently processed:

You will need to provide proof of urgency and proof of travel with the application, and will need to write “URGENT” in big, visible letters on the front of the application envelope. It is not guaranteed that the application will be processed urgently.

If your urgency does not fall under any of these categories, you have two options:

  1. You can travel and apply for an emergency travel document upon arrival at the nearest Visa Application Centre (VAC). Note: You will have to stay in your destination country until the application for the travel document processes, and the processing times vary. Find the nearest VAC here.
  2. You can travel, but when returning to Canada you will need to land somewhere in the USA and travel across the border into Canada in a private vehicle. Note: You must have all documents pertaining to your Permanent Residence and must have the legal right to enter the USA.

My application has been refused. What can you do to help me?

Our office is limited in what we can do when an application has been returned or refused. We can find out more information and help you understand why exactly your application was refused.

In most cases, depending on the government agency in question, there is an appeal process that is available to the constituent

Can you write me a Temporary Resident Visa (TRV) support letter?

TRV Support Letter Questions

  1. What is the purpose of the visit?
  2. How long will the visitor be staying in Canada?
  3. Has the visitor travelled before? Where have they been?
  4. Who will be paying for the flights and expenses while in Canada?
  5. Where does the visitor live? Do they own any property/assets?
  6. What does your visitor do for a living? What is the title of the position and for how long have they worked there?
  7. State specific reasons why your visitor must return to their home country after their visit. Do they have any obligations or commitments they must return to?
  8. Does your visitor have other family members in Canada? In their home country?
  9. Where will the visitor be staying during their visit?
  10. As the host, what do you do for a living? For how long have you been working in this capacity?
  11. Is there any additional information you would like us to include, or you think might be important to emphasize

I submitted my application ___ months ago. I haven’t heard anything. Can you check the status of my application?

Please check the normal processing on IRCC’s website:


If your application is still within the processing time, you will need to wait for the application to process. If it’s been longer than the regular processing time, we are happy to check on the status.

My friend applied to the same application and their application has already been approved! Why is mine taking so long?

Every application is different. Some applications take longer than others and if it has passed the processing time we are happy to check on it.

Toronto - Constituency Office
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Toronto constituency office update: We are here to serve you. We are available by phone and email, but due to the lockdown, we are closed for in-person services.


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Ottawa - Parliament Hill Office
House of Commons
Ottawa, Ontario
K1A 0A6


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